Refund Policy

Introduction

At Flowfy, we strive to provide a high-quality low-code development platform and ensure customer satisfaction. However, if you are not completely satisfied with our services, we offer a refund policy as outlined below:

Money-Back Guarantee

• We offer a 14-day money-back guarantee, starting from the date of your initial subscription or purchase.
• If you are not satisfied with our low-code development platform within the specified period, you are eligible for a full refund of the subscription or purchase price.

Refund Eligibility

• To be eligible for a refund, you must request the refund within the specified money-back guarantee period.
• Refund requests is initiated immediately by clicking the "Cancel" button for the respective plan on the account page.
• You may be required to provide a reason for your dissatisfaction with our services to help us improve our platform.

Exclusions

• Customized or personalized development work carried out on your behalf is non-refundable.
• Refunds are not applicable to any third-party services or integrations that may have been purchased through our platform.

Refund Process

• Once your refund request is received and approved, we will initiate the refund process.
• Refunds will be issued to the original payment method used during the initial purchase.
• Please allow 3-5 business days for the refund to be processed and reflected in your account.

Subscription Cancellation

• If you wish to cancel your subscription, separate terms and conditions may apply. Please refer to our Subscription or Service Agreement for specific details on cancellation policies.